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flooded hotel lobby

Disaster Solutions: Restoration After a 1,000-Year Flood

in Application Techniques

Restoration jobs have unique challenges. Nashville contractors and Sherwin-Williams joined forces in 2010 to clean up numerous properties after what the Army Corps of Engineers described as a “1,000-year flood.”

In all there was more than $2.3 billion in property damage, and the Gaylord Opryland Resort and Convention Center was one of the hardest hit properties. A month after the waters receded, Gaylord Entertainment unveiled an ambitious $225 million restoration plan for the nearly 3,000-room hotel.

Extensive water damage

For Nashville-based Bradley Coatings, Inc., this would be one of their toughest jobs. The water rose as high as 15 feet up the walls in some areas, and much of the lower level had to be gutted. Substrates in areas ranging from lobbies and atriums to restaurants, exhibit halls and employee areas had to be replaced and repainted.

BCI crews of 20 to 25 painters were on the job seven days a week, 10 to 12 hours a day, for a period of three months. In all, more than 1,800 gallons of paint were applied in a very short time frame to get the resort ready for the reopening.

Handling a ‘fast and furious’ timetable

“The biggest challenge was scheduling,” says Dustin Whitney, the Sherwin-Williams sales representative who worked with BCI on the project. “They started work as soon as the building dried out from flooding. Everything was fast and furious as they had to juggle multiple areas at one time to meet the re-opening deadline.”

Color challenges

Color matching was also a challenge.

“We created a color file for them back in the 1970s, but many of those colors are now obsolete,” Whitney says. “In some cases, we went onsite to cut out pieces of drywall and match them at the store.” In all, more than 90 colors had to be coordinated.

Tap into our product expertise

Gaylord Entertainment is known for creating a luxury visitor experience, so Cashmere® Interior Paint was recommended for an ultra-smooth look on the restored walls and trim.

In addition, more than 200 gallons of ProMar® 200 primer was used, plus more than 300 gallons of ConFlex XL™ High Build Coating, an elastomeric waterproofing paint, on exterior brick.

Winning takes a team effort

The project’s success, says Brad Williams of BCI, was a result of painters, general contractor, building owner and coatings supplier working together like “a well-oiled machine.”

“We feel that Sherwin-Williams is the best paint supplier in the market,” adds brother Stan. “We do a lot of very fast-track projects, and we need a responsive paint partner that can get material delivered to the jobsite promptly. No matter what type of job we’re bidding, we have confidence in Sherwin-Williams to get us the right product for the job.”

More on mastering disaster

Learn more about how you can help your community clean up after a natural disaster in our companion article, Mastering Disaster: Everything You Need for Restoration Jobs

[link to: URL of the main Winter 2016 story]

This article was originally published in the Winter 2016 issue of the Sherwin-Williams CommercialPro newsletter. Get more business-building tips and info on products, services, discounts and project solutions on the Sherwin-Williams contractor website.

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